August 2021
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POE Camera User Manual for CamhiPro App
HOSAFE APP is offline, please download new app: CamhiproQuick Start Guide for POE IP Camera, Click Here to Download
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Why does the battery powered camera has a little delay for motion detection recording?
There is a delay for the recordings because it takes about 3-4 seconds to wake up when it is triggered, before that, it is sleeping for saving power, that is why the battery can work for even more tha...
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How to Setup Email Alert on HX-2PT1
For the Email Alert setting, please turn on “Alarm Capture sent to Email” in the app alarm management, and configure Email, see below photos for your reference. Please Note: The password is not your G...
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Can I add several cameras to UBOX app?
Yes, you can add many cameras to UBOX app, just need set up each camera as a brand new camera, then you can see them all in the app device list. But it just allows you to watch one camera live pictur...
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How to access the camera through the web?
You can access the camera on the local Web browser, just put in the camera's right IP address, user name and password. Currently only support IE browser (Internet Explorer). (Find the IP address in t...
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How to add a camera using a network cable？
1. Please connect the camera to the router with a network cable and connect the power adapter2.Open the app3.4.5.6.7.Will the camera's uid appear here8.9.Select router wifi and enter the password10....
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How can I turn on the night vision?
The night vision is automatically, it only works when there is not enough light, and you can easy switch the flflood light or infrared led when you watch live picture. The flfloodlight is ON when it ...
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Alarm too Sensitive.
This is a basic motion detection camera, it is triggered by motion (the live picture changes, like rain, moving leaves, etc.)1, Please adjust the direction, avoid the moving targets which is not impor...
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How to make Floodlight work at night?
Open camera live view page on phone app, slide left twice at the bottom, tap "Night Vision Mode" icon, you can see "Ordinary", "Color" and "Intelligent". "Ordinary" means only IR LED work, black/white...
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How to turn on the Auto Tracking of the camera? Can sound trigger tracking?
Go to camera live view page, slide left 2 times at the bottom, you can see there is a“Intelligent Tracking” icon at the bottom, tap to turn on, then it will track the motions .For tracking, it is only...
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Why can’t see the camera’s WiFi signal in the phone’s WLAN settings？
Please make sure the camera is NOT connecting Ethernet cable, press and hold the reset button on the cable for 20 seconds, wait for restart and stop turning, check in your phone WLAN setting, there sh...
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Why does the camera warning: Incorrect Password?
We just updated the firmware and fix the problem, please kindly go to the camera setting page to upgrade the camera firmware and test more, see if it works well.
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Is the camera waterproof, can it work outside?
This camera is IP66 weatherproof, it is ok to work outside, temperature -20~+60℃.
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Can I use the camera if I do not have WiFi?
The camera has to be set up with WiFi, otherwise the camera can not be added to the APP, if the WiFi is disconnected, it can also be triggered and save videos to SD card, and you can playback the vide...
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Why can't the Camhipro app receive alarm messages？
1, Please make sure the switch “Motion detection alarm” and “receive alarm push” are both ON2, If still can not receive message, please go to app management to allow all permissions, or justreinstall ...
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Does this camera work on windows PC or MAC?
No, it can only works on iPhone, iPad, Android phone, Android TV and pad, it can not work on windows PC, MAC or Fire TV.Search "UBox" in Appstore / Google Play Store
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How to delete videos stored in SD card？
If you need to delete a video, you need to take out your SD card and delete it on the computer one by one. Or use the APP to format the entire SD card to delete all records (go to the Camhipro app --...
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How far can the camera see?
For day time, it can see about 100~150ft, for night vision, it can see about 30~60ft.
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How to save motion events to SD card?
The camera supports 8~128G micro SD card (sd card is not in the package), insert the card when it is power off, turn on the camera and go to camera settinge page-->Alarm management and notification-->...
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Can the power cord of the camera be extended?
If you need to extend the power adaptor cord, please do NOT extend at output lead, has to extend AC input lead, otherwise the camera may be damaged in 1 month when it is power shortage. It is easy to ...
