Blog
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How to add HX-2PT1 to PC software?
Please make sure your camera has been added to your phone app successfully.Download the latest version HiP2P software via below link:https://drive.google.com/file/d/1RT4QPCRMg--DESuLCz0JD6aw9gEgb0ES/v...
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How to restore HIP2PClient software in MAC to initial (default) data?
Operation steps:1. Open the 'Finder', select 'Go' at the top and click 'Go to Folder'!2.Enter the following path "~/Library/Containers/com.hichip.HIP2PForMac", and click "Go"!3. Right-click and click ...
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What operating system is supported by the outdoor security cam?
Mobile devices support Android phone, iPhone, and iPadComputer supports windows system and MAC system
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What to do if I forget the camera password?
1. Delete the camera in Camhipro.2. Connect the camera to the power supply, press and hold the reset button for 20 seconds. The camera will emit a "boom" and then start to rotate. After the camera sto...
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What should I do if the pc software HIP2P says password error after changing the password on the mobile phone app?
After changing the password on the mobile phone, you also need to update the camera password on the computer, please refer to the below pictures:
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How can I turn on the night vision?
The night vision is automatically, it only works when there is not enough light, and you can easy switch the flflood light or infrared led when you watch live picture. The flfloodlight is ON when it ...
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How can I delete the videos from SD cards or Cloud storage?
It allows you to delete the single recording from Cloud storage, but for the sd card recordings, you have to format the sd card or take out the sd card to delete the videos.
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Why can not I receive notification on phone app?
Please make sure you allowed ALL permissions when you run the app at the first time, or go to phone app permission management page to allow all permissions, Or you can re-install the UBOX app, if stil...
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Is the camera waterproof, can it work outside?
This camera is IP66 weatherproof, it is ok to work outside, temperature -20~+60℃.
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How far can the camera see?
For day time, it can see about 100~150ft, for night vision, it can see about 30~60ft.
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What is the WiFi distance?
The WiFi distance is about 30~100ft, depends on the blocks/interference between the camera and WiFi router.
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Can I use the camera if I do not have WiFi?
The camera has to be set up with WiFi, otherwise the camera can not be added to the APP, if the WiFi is disconnected, it can also be triggered and save videos to SD card, and you can playback the vide...
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Can I add several cameras to UBOX app?
Yes, you can add many cameras to UBOX app, just need set up each camera as a brand new camera, then you can see them all in the app device list. But it just allows you to watch one camera live pictur...
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Does it work with Alexa, NVR or any other 3rd party software/App?
No, it only works with APP “UBox”, can not work with NVR or other software/app
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Does this camera work on windows PC or MAC?
No, it can only works on iPhone, iPad, Android phone, Android TV and pad, it can not work on windows PC, MAC or Fire TV.Search "UBox" in Appstore / Google Play Store
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Why does the battery powered camera has a little delay for motion detection recording?
There is a delay for the recordings because it takes about 3-4 seconds to wake up when it is triggered, before that, it is sleeping for saving power, that is why the battery can work for even more tha...
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POE Camera User Manual for CamhiPro App
HOSAFE APP is offline, please download new app: CamhiproQuick Start Guide for POE IP Camera, Click Here to Download
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WiFi Camera User Manual for Camhipro App
HOSAFE APP is offline, please download new app: Camhipro Quick Start Guide for WiFi IP Camera, Click Here to Download
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Connect the camera to Blue Iris
1, Connect the camera to phone app: Camhipro, find camera's IP address via camhipro After added camera to Camhipro (please reference the camera user manual to add camera to Camhipro), go to setting pa...
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Play Live RTMP Sream with VLC
1, Change Camera Video Coding in web browser Got Setting-->Video--> Video Coding, select "H264 baseline"2, Run VLC-->Click top left Media-->Open Network Stream, input below URLrtmp://ipaddress:1935...