Why doesn't the camera detect motion?

When your camera doesn't detect motion, please follow the steps below to check your camera:

1. Please check the camera's installation position.

1.1 Please do not install the camera too high, because the PIR sensor working distance is only about 15-25ft, to make sure the motion sensor works well, installation height should be 7-10ft.

1.2 Please test WiFi signal strength before fix it on the installation position, it should be Medium or better, otherwise, the camera may disconnect sometimes when the WiFi is not stable.

2. Open the UBox APP, click the camera to enter the live broadcast interface, click the Settings icon in upper right corner, click and turn on “Arming setting”, then adjust the “Arming time” to 00:00-24:00, and adjust the “Activation Date” to: Sun Mon Tue Wed Thu Fri Sat, like in the picture below

3. Open the UBox app---tap the camera to enter the live view page---tap the settings icon in the upper right corner---tap the “Activity Detection”---turn on the “Detection sensitivity” and adjust the “sensitivity” to “High”.