Terms of Service
Last Updated: May 13, 2026
Welcome to www.hosafe.com. These Terms of Service govern your access to and use of our website, products, services, and online store. By using our website or placing an order, you agree to these Terms.
Please read them carefully before using our website.
1. Overview
This website is operated by HOSAFE. Throughout the site, the terms “we,” “us,” and “our” refer to HOSAFE.
By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or that you are using the website under the supervision of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
3. Products and Product Information
HOSAFE sells security cameras and related accessories, including outdoor security cameras, solar-powered cameras, WiFi cameras, 4G LTE cellular cameras, hunting cameras, and related products.
We try to display product descriptions, images, prices, specifications, and availability as accurately as possible. However, we do not guarantee that all product information is error-free, complete, or current.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
4. Orders and Payment
When you place an order, you agree that:
- The information you provide is accurate and complete
- You are authorized to use the selected payment method
- We may contact you if additional order verification is needed
- Your order is subject to acceptance and availability
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, stock issues, shipping restrictions, or violation of these Terms.
5. Shipping and Delivery
Shipping times are estimates and may vary due to carrier delays, weather, holidays, customs clearance, address errors, or other factors outside our control.
Risk of loss may pass to you once the order is delivered to the shipping address provided at checkout, unless otherwise required by law.
Please review our Shipping Policy for more information.
6. Returns, Refunds, and Warranty
Returns, refunds, exchanges, and warranty claims are handled according to our Refund Policy and warranty terms.
Please contact support@hosafe.com before returning any product. Unauthorized returns may not be accepted.
7. Product Use and Customer Responsibilities
You are responsible for using HOSAFE products safely, lawfully, and according to the user manual, installation instructions, and applicable laws.
You agree not to use our products for illegal surveillance, harassment, invasion of privacy, unauthorized recording, or any purpose prohibited by law.
You are responsible for:
- Proper installation and maintenance
- Complying with local privacy and recording laws
- Obtaining required consent where necessary
- Using secure passwords and account credentials
- Protecting your WiFi, app account, SIM card, cloud storage account, and device access
- Ensuring the product is suitable for your installation environment
HOSAFE products are not a substitute for professional security services, emergency response systems, fire alarms, medical alert systems, or life-safety monitoring.
8. Third-Party Apps and Services
Some products may require or support third-party apps, SIM cards, cloud storage, cellular data plans, or other third-party services.
Third-party services are governed by their own terms, privacy policies, fees, availability, and technical requirements. HOSAFE is not responsible for the operation, availability, pricing, data practices, outages, or changes made by third-party service providers.
9. Accounts and Passwords
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Please notify us immediately if you suspect unauthorized access to your account.
10. Intellectual Property
All content on this website, including text, images, logos, graphics, product photos, videos, page design, and other materials, is owned by or licensed to HOSAFE and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, display, sell, or exploit any part of the website without our prior written permission.
11. User Content and Reviews
If you submit reviews, photos, videos, feedback, comments, or other content to us, you grant HOSAFE a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, translate, display, and distribute such content for business, marketing, product improvement, and customer support purposes.
You agree not to submit content that is false, misleading, unlawful, abusive, defamatory, infringing, or harmful.
12. Prohibited Uses
You may not use our website or products to:
- Violate any law or regulation
- Infringe the rights of others
- Upload viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with website security or functionality
- Collect information from other users without permission
- Use our products for unlawful recording or surveillance
- Engage in fraudulent, abusive, or harmful activity
13. Disclaimer of Warranties
Except as expressly stated in our warranty policy, our website and products are provided “as is” and “as available.”
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses. We also do not guarantee that any product will prevent theft, property loss, unauthorized entry, or other security incidents.
14. Limitation of Liability
To the maximum extent permitted by law, HOSAFE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, loss of business, property loss, personal injury, or damages arising from product misuse, installation errors, third-party service interruptions, or unauthorized access.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim, unless otherwise required by law.
15. Indemnification
You agree to indemnify and hold HOSAFE harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, misuse of our products, unlawful surveillance, violation of privacy laws, or infringement of third-party rights.
16. Changes to These Terms
We may update these Terms of Service at any time. The latest version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
17. Governing Law
These Terms shall be governed by applicable laws, without regard to conflict of law principles, unless otherwise required by local consumer protection laws.
18. Contact Us
For questions about these Terms, please contact:
HOSAFE Customer Support
Email: support@hosafe.com
Website: www.hosafe.com
