Can I use my own SIM card?

Can I Use My Own SIM Card with a UBox 4G Camera?

Quick answer: Only the global version of the HOSAFE UBox 4G camera supports using your own SIM card by default. Other 4G camera versions are designed to work with the included SIM card by default.

Why Do Most 4G Cameras Use the Included SIM Card?

Different countries and regions use different 4G modules, network bands, and carrier settings. For this reason, most HOSAFE 4G camera versions are matched with the included SIM card to help ensure normal cellular connection and app operation.

In general:

Global version: supports using your own SIM card by default.
Other 4G versions: work only with the included SIM card by default.
Local SIM use: may require a compatibility check before use.

What Should I Do If I Want to Use My Own SIM Card?

Please contact HOSAFE support before replacing the included SIM card. The support team can check whether your camera version can be upgraded or configured to work with your local SIM card.

When contacting support, please include:

Your camera order number
The country where you plan to use the camera
The app name, such as UBox
Your SIM carrier name, if you already have one

Important: Do not assume every SIM card will work automatically. Using an unsupported SIM card may cause the 4G camera to fail to connect, stay offline, or stop sending live view and motion alerts.

Still Need Help?

If you are not sure whether your camera is the global version or whether your local SIM card is compatible, contact HOSAFE support with your order number and country of use.