Blog tag
-
Can I add several cameras to UBOX app?
Yes, you can add many cameras to UBOX app, just need set up each camera as a brand new camera, then you can see them all in the app device list. But it just allows you to watch one camera live pictur...
-
How long can the SD card record, can it record 24*7?
This camera supports a 16G~128G micro sd card, usually a 32G sd card can save videos for 1 month, it is based on how often the camera is triggered per day. And if you do need it continues recording, ...
-
The camera cannot be paired or added to the Ubox APP?
If your camera cannot be paired and added successfully, please follow the steps below to check the camera:1. Turn on the power switch of the camera, wait for the camera indicator light to turn blue, a...
-
Why doesn't the camera detect motion?
When your camera doesn't detect motionPlease follow the steps below to check your camera:1. Please check the installation position of the camera1.1 Please do not install the camera too high, becau...
-
How to share the camera with families?
Please follow the below steps:After adding the camera to UBox APP, you are the administrator of the camera. If you have added a camera on phone A (administrator) and want to view it on phone B (new ph...
-
My phone can not receive push message
If your mobile phone does not receive the alarm push, it may be that the push notification is turned off in your UBox APP.Enter the camera live broadcast interface---Tap the setting icon in the upper ...
-
How to format SD card?
Please follow the below steps to Format SD card via the APP:1. Open the UBox APP, enter the camera live view page2. Tap the setting icon in the upper right corner3. Tap “Memory card”4. Tap “Format the...
-
How to modify the alarm recording duration?
Usually, the camera does not need to manually delete the video recorded by motion detection, the camera uses a loop recording methodWhen the SD card memory is full, the new video recorded by the camer...
-
How to share 4G camera with family?
Please follow the below steps:After adding the camera to UBox APP, you are the administrator of the camera. If you have added a camera on phone A (administrator) and want to view it on phone B (new ph...
-
How to modify the alarm recording duration of the 4G camera?
Usually, the camera does not need to manually delete the video recorded by motion detection, the camera uses a loop recording methodWhen the SD card memory is full, the new video recorded by the camer...
-
Why are there too many false alarms?
If the camera false alarm is too much, please refer to the following steps to adjust:1. Do not install the camera where it faces strong light/mirror/window/swimming pool.2. Do not place the camera too...
-
Why does not the battery last long?
1. Please make sure the solar panel is connected well, there should be a lighting icon on the live view picture in the day time, if there is not lighting icon, the solar panel does not connect well a...
-
Why can't I receive the confirmation email?
After you click "Register", you will receive a confirmation email within 60 seconds.If you still do not receive the confirmation email, please follow the steps below to check:1. If the netwo...
-
How to use APN to configure the camera in UBox APP?
SIM cards that are not included with the camera may not have their own APN. Please try to configure the camera with APN by following the steps below:1. Insert your SIM card into the camera correctly.2...
