Blog tag
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WiFi Camera User Manual for Camhipro App
HOSAFE APP is offline, please download new app: Camhipro Quick Start Guide for WiFi IP Camera, Click Here to Download
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How to share the camera with families？
If you have added the camera on phone A (administrator), and you want to view it from Phone B (new phone), you can create a QR code on Phone A, then install CamHipro App on phone B and scan the code t...
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How to change the password of the camera？
Please follow the below steps:1. Open the CamHipro APP, click the setting icon in the lower right corner of the camera2. Tap "Change password"3. Input the "Old password", "New password" and "Confirm p...
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POE Camera User Manual for CamhiPro App
HOSAFE APP is offline, please download new app: CamhiproQuick Start Guide for POE IP Camera, Click Here to Download
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Why can not I add the new H Series WiFi camera?
Some customers may have this type of problem on adding new wifi camera to Camhipro: Below are the solutions:I think this happened because you did not connect to the camera's wifi, please follow below ...
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How to turn on Sound Alarm?
If you want the camera to make a sound when it detects motionPlease follow the below steps:1. Tap the settings icon2. Tap “Alarm management and notification”3. Turn on “When the alarm is triggered,......
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Why can't the CamHipro APP receive alarm messages？
If you want to receive motion Alert on phone CamHipro APPPlease make sure the switch “Motion detection alarm” and “receive alarm push” are both ONPlease follow the below steps:1. Tap on the settings i...
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How to delete videos stored in SD card？
If you need to delete a video, you need to take out your SD card and delete it on the computer one by one. Or use the APP to format the entire SD card to delete all records Please follow the below ste...
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How can I talk through the camera?
If you want to talk with a camera, need to go to the live video page1. Activate the Speaker icon, you can hear from the camera 2. Long press to activate microphone icon to speak Remark: You can not h...
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How to change the camera Time Zone?
Please follow the below steps:1. Tap on the settings icon2. Tap “Time Setting”3. Tap "Device time zone"4. Select the same time zone as your phone's time zone (or you can search "what is my time zone" ...
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How to make the camera track objects automatically? Can sound trigger tracking?
Please open the CamHipro APP on your phoneEnter the camera live view page, and slide to the left twice at the bottom, you can see that there is a "Tracking Switch" icon at the bottom, tap to open to s...
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Why can't I see the video in the SD card?
Please follow the steps below to check:1. Make sure your camera is properly inserted into the SD card2. Tap the settings icon in the lower right corner of the camera, tap “SD card settings”, and check...
