FAQs

Posted on Saturday, 06 June 2020
Dear Valued Customer,Thanks for buying HOSAFE products, we usually offer 1-year warranty from the order delivered date, if the product is defective in the warranty period, please contact the support t...
Posted on Tuesday, 17 August 2021
Dear Valued Customer:If you have bought the solar security camera RBX-S40, and want to apply the 180-day free cloud storage, please click here to apply.Note: It will take about 7 days to active the 18...
Posted on Tuesday, 17 August 2021
If your camera is only connected via a network cable, or if your camera is connected at home, but offline when you are outside, please follow the below steps to set up WiFi.After the camera connected ...
Posted on Sunday, 08 August 2021
For the Email Alert setting, please turn on “Alarm Capture sent to Email” in the app alarm management, and configure Email, see below photos for your reference. Please Note: The password is not your G...